In the current e-commerce era, several online business models are mushrooming and leading to a wave of new startups. In that respect, online food ordering and door-to-door business models have found immense interest from consumers, entrepreneurs, and investors. These online businesses act as a common platform between consumers and restaurants. However, to ensure that your online food ordering and delivery business is successful, you need to have specific features incorporated into your website and application. Various techniques and marketing to make your website stand out.
The overall idea behind an online food ordering and delivery website rollout is to bridge the gap between consumers and local restaurants/food chains/grocery stores. Besides, the website/app must also have a very high user engagement level, making the overall process seamless.
There is already a huge benefit in the online business, with many startups mushrooming across multiple verticals.
I. 5 Greatest Advantages Of Food Ordering Websites
Here are some of the great benefits of food ordering websites:
1. Increase check size
Restaurants found that the number of checks from online and delivery orders increased by 20% compared to dinner orders.
2. Reduce pedestrian traffic
Most states and provinces have reopened for restaurants, but they face fairly strict restrictions that limit the number of guests allowed to dine at any time. Delivering a delivery service can help offset lost income from partially closed or empty dining rooms while reaching out to new customers practicing on-site accommodation or are still uncomfortable when out, even when the restrictions diminish.
3. More business opportunities
Sometimes customers want your food to combine with the comfort of their home. By offering a delivery service, you can serve more customers.
4. Less cost
If deliveries become the bulk of your business or if you move to a ghost kitchen, you might consider reducing the size of your space to save on rent or the on-call staff labor savings.
5. Get in touch with new customers
Delivery can help you reach new customers outside of the ordinary world, locals, and other customers from surrounding areas, which is especially essential when restaurants operate at full capacity. People are still concerned about eating out. Plus, this is even more important in urban locations where potential customers may not have a car. Third-party apps can help increase this reach, as they double as marketing platforms. When you sign up for Caviar, DoorDash, or Ritual, you are ordering your restaurant in front of their millions of customers. You'll receive your menu in front of diners outside the usual walking distance - hello newcomers!
II. 4 Disadvantages Of Food Ordering Websites
What are the disadvantages of a food ordering website?
1. Less control
Whether you are using an internal fleet or a third party, you will have less control over the customer delivery experience. Customers can have a wrong impression of your restaurant due to traffic conditions, the road, or the wrong turn - the delay has nothing to do with you or your food. If food is delivered cold or poorly presented after a trip, it could negatively impact a customer's opinion of your restaurant. You also have less chance to change the experience for the worse because you are not there when the customer eats your food.
2. Much work needs to be done
If you choose to do door-to-door delivery, you face the complexity of finding new employees and vehicles while creating a process for a successful service.
3. Smaller margins
If you are using your fleet of delivery trucks, you have to pay the driver, their insurance, their gas cost, etc. All of these costs eat into your margins. If you are using a third party delivery service, you will have to pay fees. Even the best food delivery app companies will cut down on every meal delivered, meaning you have to have a large order volume to make a real profit. For example, New York-based Mulberry & Vine, a budget-healthy budget fast food restaurant based in New York, spend between 20% and 40% of its sales per order on delivery and courier. Sorry. Third-party delivery apps have been widely criticized for their high fees - both before but especially during a pandemic. Some cities have imposed fee limits, while other restaurant owners are urging diners to order directly from them to help keep more of the money in their pockets.
4. Multiple points of contact
When working with a food delivery service, there are more points of connection between the order being prepared and the final food delivered to the customer. And, you won't be there to make sure the driver meets the standards you've set for your restaurant. Food safety is a top priority these days, meaning customers want to feel comfortable ordering from your restaurant and any touchpoints that could make them feel less secure.
III. 3 Things To Consider Before Deciding Whether To Use Food Ordering Website Or Not
A food ordering website is not the right solution for all restaurants. Review your location, location, and customers before determining whether delivery is available.
1. Type of location
In the face of the pandemic world, deliveries are best for restaurants where the food is no different from the experience. If a critical part of your product is the venue or chef space, you risk losing this crucial aspect of your branding to the delivery experience.
However, even high-end eateries are delivering door-to-door - it's just about improving the experience.
Many upscale restaurants have begun to offer take-out options that allow diners to bring a sufficient dining experience home. A Toronto-based upscale dining restaurant has also launched Alo at Home, a set-to-take, take-out menu for a fixed price. Each week, they offer a limited number of takeaway slots for pre-selected meals, complete with a link to a Spotify playlist managed by owner Patrick Kriss.
You can even buy takeout from Michelin star restaurants across the country - from New York to Los Angeles, some of the restaurant industry’s biggest names that have created good dining options at home.
Delivery can also be tricky for traditional fast food locations. Fast food is intended to be consumed quickly after it is made, so the quality may decrease when the consumer receives the item. No one likes soggy fries!
To combat these challenges, some fast-food restaurants reduce their menus to provide more efficient service and take orders on the spot - to customers waiting for delivery - faster. McDonald's is a prime example of this, with franchisees now campaigning to keep their menus smaller after the pandemic ends.
Before rolling out a delivery service at your restaurant, talk to your existing customers to see if they use that service. Will they visit your restaurant more often or less if delivery is an option? Will they eat less and order more deliveries?
Also, think about new customers you might reach by offering food delivery services, primarily through third-party websites. Millennials generation may be leading the demand for food delivery, which is three times more likely to order than older generations. As we said earlier, times are changing, with more and more people of all ages containing deliveries. Similar research by Axios shows that parents drive a lot of take-away food now, with their post-pandemic numbers up 4%.
Are Millennials in your target demographic? What about the family? If they weren't now, should they? You can reach new customer groups by deploying distribution.
City delivery is more common in suburbs or rural areas, where people already have a car and can drive to pick up food. Choose delivery where people seek convenience rather than experience.
IV. Top 6 Food Ordering Websites Highly Recommended For Your Business
Nowadays, the growing society follows the busyness of people. Therefore, fast and convenience are the top concern of everyone, especially in the eating field. How do you feel when food is ordered to your home or work without spending time cooking? They believe that you will feel delighted and happy. From that human need that the Food Ordering Websites were born. And did you know the 30 most popular webs in the world by 2020? They will help you discover them.
Not only the consumers but also the sellers to benefit from these webs. Sellers can invest in these and make a profit from them. Moreover, these webs help sellers in many ways like cost-cutting, online presence, and customer satisfaction.
Food ordering and delivery are going to be an excellent solution that takes customers to the food industry. It has begun already, and most companies are opting for mobile app development for food ordering websites.
Given below are the top 30 food Ordering Websites In The World 2020 that you can use to have good meals all day.
This is one of the popular food ordering websites in India and across the other 23 countries. Zomato is now available in nearly 25 countries all over the world. It has convenience, like online ordering, advanced table reservations, table booking, and delivery options from different restaurants and food places.
Restaurant search and discovery: Search for a restaurant, cuisine, or a dish on Zomato! From Pizza, Pasta, Noodles, Biryani, Avocado Chicken, Pancakes to Salads, Cakes, Burritos, Burgers, Dimsum, Sushi, and more - we've got it all covered your appetite. You can use their search filters to discover restaurants near you for breakfast, lunch, or dinner (and everything else in between) and consult their themed list named is the 'Collection' to find the best burgers, the perfect dating spot, or top trend restaurant in town!
View menu and other details: Find the restaurant menu, reviews, photos, contact details, directions on the map, and all the additional essential info you need for your next drink.
Receive food delivered (24x7): With online delivery in more than 500 cities worldwide, you can order your food and drink and be delivered to your home within minutes.
Get delivered groceries: Use the Zomato market to get your daily essentials, such as fruits, vegetables, milk, eggs, meat, and more, delivered to your doorstep in no more than 60 minutes.
Track your orders with ease: Easily track your order journey with their live tracking feature in their app. Get an accurate estimate of your delivery time and your delivery maid details right after placing an order.
Reviews and reviews of restaurants: Add ratings and reviews for restaurants you've visited or ordered and share photos of your dining moments. Let us know what you like, what you dislike, and what can be improved.
Zomato pro available: Become a Zomato pro member and enjoy exclusive benefits at partner restaurants nationwide. Discount up to 40% on your dining experience and get 25% more on food delivery. Also, check your savings with every professional transaction on the app to track.
Book a table to avoid queuing: Avoid waiting in line at restaurants by booking a table in advance with Zomato. Simply choose a partner restaurant, add the number of guests, and choose a dining location for a seamless experience.
Use food @ work in your office cafeteria: Transform your everyday ordering experience at your office cafeteria. With food @ work, you can skip the lunch queue by ordering online, assessing your cafe experience, and enjoying new offers almost every day.
Find and follow friends: With the Zomato feed, you can find and follow friends or top eaters to see where they are eating and what they like best.
Zomato is available throughout India, UAE, Portugal, Australia, New Zealand, USA, Lebanon, Philippines, Indonesia, Turkey, UK, Canada, Ireland, South Africa, Czech Republic, Slovakia, Poland, Chile, Italy, Brazil, Sri Lanka, Qatar, Malaysia, and Singapore.
Some features are only available in limited locations.
India and Bangalore are the two nations that the Swiggy web is viral in. With nearly 1,500,000 downloads in the play store, Swiggy has been rated No. 1 online food delivery web in India and is currently available in almost all the country’s cities. It provides users the complete meal solution through ordering and delivery facilities from restaurants closest to you. They are also very famous for online payment and also believe in fast delivery.
Order food, groceries, and other essentials online
The Restaurant and Delivery partners are trained in cleaning procedures.
Find top restaurants and shops in your city.
More than 30 dishes to choose from
Night delivery service
Order from supermarkets near and far, delivery time less than 2 hours
Explore collections such as Best Safety Standard, Vegetarian Only, Healthy Food, Bag-Friendly, Premium, and more
Safety measures: The safety of everyone involved in the distribution chain is r priority: Delivery partners are trained in best cleaning procedures and are equipped with a mask. Restaurant partners are regularly updated on necessary hygiene measures. Delivery option available without contact. The Best Safety Standards collection includes restaurants that conduct mandatory temperature checks, periodically clean their kitchens, and make sure to change gloves & masks daily.
Lightning-fast delivery: their system is designed to confirm, prepare, and deliver your order in the best possible time.
Besides, there are no minimum order conditions!
3. Uber Eats
UberEats is operational in more than 1000 major cities in various countries around the world. The web has customers quickly finding the best food from your neighboring restaurants with these online food ordering websites. They also have an online payment on the web.
Find your favorite restaurant: Browse nearby restaurants and search for food by cuisine, restaurant name, dish, or meal. Choose from a variety of foods to order: Pizza. Burritos. Hamburgers. Sushi. Chinese food. Skip rows and reservations. Order food with the Uber Eats app now.
Simple order: Select your food orders from any menu and add it to your cart with a few taps. Order the food to be delivered as soon as possible by the delivery person. Or, schedule your order in advance for the delivery person to pick up later. Your choice!
Fast delivery: Now, you can also pre-order food for Pickup instead of just delivery. Select Pick up, add the food to the cart, and go to the restaurant to collect the food. Or, choose the new contactless delivery option and request to pre-order your doorstep.
Easy payment: pay quickly with a credit card or Uber Cash. Adding another card is easy. Enter promo code Uber Eats to redeem a discount on your meal order. Easy Tips in the app. No need for cash to tip.
Real-time order tracking: Track your food orders on the map as it goes in your direction. View the estimated delivery time to your address. Get notified when your order arrives.
The web is present in more than 90 cities throughout the U.S. It has unique facilities for food, beverages, and grocery products. This ordering company has a good impression of food delivery from users. It also has a suitable menu for every cuisine to find appropriate food with their taste quickly.
Get anything to be delivered: Postmate is the first app to offer whatever you want when you want. They provide almost anything from your favorite restaurant or retailer in minutes.
Brands you can find on Postmates only: Sugarfish, Sweetfin, Blaze Pizza, Salt & Straw, The Coffee Bean & Tea Leaf, Bluestone Lane, Kazunori, HiHo Cheeseburger, Uovo, Alfred Coffee, Trejo's Tacos, Joan's on Third, Hot Wings Cafe, Backyard Bowls, Roscoe's House of Chicken and Waffles, Dot Pink, 800-degree Neapolitan Pizza, Moon Juice, and hundreds more.
National Partners: Chipotle, Sweetgreen, Shake Shack, Subway, Tender Greens, Popeyes, Jack in the Box, By Chloe., Blaze Pizza, Denny's, PF Changs, IHOP, Walgreens, The Halal Guys, Panera Bread, Jamba Juice, and hundreds more.
Delivery anywhere, any time: They'll deliver to your next home, dorm, office, park, or dinner party - wherever you are, whenever you want, just re-post.
Their delivery platform takes time and distance into account to ensure your order gets delivered to the best Postmate possible, for the fastest possible delivery.
Unlimited posts: Join Unlimited for $ 9.99 / month, and you'll get free shipping on orders over $ 12. Save 15% more when you sign up for the annual plan.
Customer service: Their world-class customer service team is available 24/7. You can always contact us at help.postmate.com
Payment method: Google Pay, Credit Cards, Debit Cards. Major credit cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital; no cash is required.
Promotion terms: $ 100 Shipping Fee Terms and Conditions: Offer is valid for first-time customers only. Service fees are subject to change and apply. Store and provide availability based on the user's location. They are limited to 1 usage per customer. Offers cannot be shared or transferred. Offer is valid only for 14 days after redemption. The maximum value of the request is up to $ 100. The offer cannot be exchanged for cash or similar exchange. Postmate reserves the right to modify or terminate this offer at any time without notice.
GrubHub’s widespread presence of more than 30,000 restaurants in more than 800 U.S. urban communities will make sure to satisfy their customers, thereby making it one of the best food ordering webs. Easy ordering process available through the web. It has access to many different cities in different countries. It has a unique facility like a ‘gift card’; from it, people can send the card to their loved one at one click. It helps you to find the nearest restaurants.
Delivery: Grubhub offers the largest selection of restaurants in the nation. Whether it's Chinese, Greek, Italian food, or any other food you're craving, it's protected. They deliver food from exclusive restaurant partners, so you'll find that mom and pop store and country locations that you love. Grubhub provides real-time order tracking, so you know exactly when you need to arrive for your delicious meal.
Special deals: Free Shipping, Exclusive Privileges & more with Grubhub. Order food with exclusive discounts, and NEW perks help you find deals and specials up to $ 100!
Best support: Order food using the Grubhub app and avoid the hassle of phone confusion. Grubhub customer support is always ready to assist you 24/7. Pay through a variety of options, including credit cards, Grubhub gift cards, and Venmo.
No fees: What you see is what you get: upfront pricing with no hidden fees
Caviar is an easy food ordering website across many cities all over the USA. It helps users connect the nearest local restaurants in your town to find the best food for you when in your company. You can filter as per working hours, customer feedback, discounts, and so on.
Accessible to search: Use the culinary icons to search results by food category. Or swipe through collections like $$ and below, Healthy Enough, Employee Selection, Women's Support, and more. - to find food quickly.
Powerful options: Their in-house nutritionist’s sort collections like Healthy Enough, Vegan, Vegetarian, and more. So it's easy to eat as healthy as you want.
They have partnered with DoorDash to bring DashPass to Caviar. Get a lower $ 0 shipping and service charge at qualifying Caviar locations when you sign up. Skip charges and place an order before receiving the item. Use the map to find points of interest near you.
Delivery without contact: Contactless shipping is currently their default shipping method on all orders. Track your delivery status with real-time GPS tracking and push notifications.
Fast customer support: If you're having trouble with your order, their support team just needs to chat.
Food ordering website is a long term investment, which is why it's essential to do your research before deciding if it's right for your business.
But it has only grown over the years and is likely to continue to be an essential revenue source as dining rooms continue to operate at reduced capacity. Deciding whether to become a restaurant with delivery service is the one you should make based on needs, resources, type of location, customer base, and business location.
If you are finding the most powerful and convenient food ordering website for your restaurant, click here.
V. bePOS - The Most Powerful POS System For Merchants
With bePOS, you can manage your restaurant all in on place with Custom floor plans, Menu and modifier management, Timed events, Workflow and printer management, and Staff management.
Besides, you can work online and offline with uninterrupted service, fully-featured offline mode, and automatic syncs and backups. bePOS is the POS that scales with your business by quickly add it in your POS and you’re instantly ready to go, an overview of your entire business, manage everything from one place, watch over every location from anywhere. This is a fully-featured solution you'll never outgrow
If you are finding a perfect solution for your restaurant, bePOS is the highly recommended POS System for every merchant with 10 greatest features:
Kitchen Display System: Get quick order status updates & Avoid any lost or forgotten tickets left at the printer.
Staff Management: Easy to manage, track, measure, schedule; Maintain payroll details & Personalize accounts with employee-specific settings.
Cloud-based: Stay synced anytime, anywhere & Enhance customer experience with only one information database.
Menu Management: Add, clone, and organize menu items & Easy to modify to react with customer special order.
Cash management: Account for and manage cash in the till with simple pay-ins and pay-outs
CRM: Record the customer's profiles and buying history & Drive repeat business by rewarding loyal customers.
Inventory Management: Track recipes against menu item; Determine ingredient-level food costs with ease & Auto-updated with in-service alerts.
Instant reporting: Post sales data on a daily basis, save time and reduce errors & Draw insights from comprehensive end-of-day summaries, and other detailed reports
Moreover, bePOS have some special features that no POS System contain:
Track Costs: Track recipes against menu items and determine ingredient-level food costs with ease
Menu Engineer: Track recipes against menu items and determine ingredient-level food costs with ease
Improve Service: Keep staff aware of inventory levels automatically with in-service alerts
Define Ingredients: Easily create and track ingredients, with costing and unit measure information
Create Recipes: Associate common ingredients with menu items using tap-to-create recipes
Track Inventory: Easily update all menu items with ingredients in its recipe at once
Especially, with Restaurant Inventory Management features, you can create and manage a limitless number of ingredients with the unit cost and retail price, mark any menu item out of stock, and straightforward inventory reports. In addition, you can also customize menu items with varied & detailed ingredients and inventory countdown. With purchase and order, you can easily report on inventory levels and suggest re-stock options.
Besides, if your restaurant needs more hardware, bePOS is considered to be the best solution for you, which includes:
iPad & iPad STAND: Apple tablet can operate as the POS terminal. Staff can take it to the table or leave stationary at a counter. Case (or stand) enclosures for your iPad, protect it from breakage, and safely secures to a counter to prevent theft.
Cash drawer: This hardware bundle will help you build the perfect wireless experience. The cash drawer can connect through one of our supported printers and serial drawers.
iPhone & iPad: This is a small and portable version for your tablet POS system, which allows your employee to work on the move. The fast and reliable printer has innovative functionalities for POS environments. The small size makes it ideal for customers with limited counter space.
LAN receipt printer.
Using bePOS brings you better communication with display ticket times to keep track of turn around, which helps staff to see what’s cooking and what’s ready to go. It reduces less hardware with display ticket times to keep track of turn around and help staff to see what’s cooking and what’s ready to go. bePOS helps to create an ultimate service with display ticket times to keep track of turn around, which helps staff to see what’s cooking and what’s ready to go.
Get reports tailored to table-service restaurants: revenue centers, item and modifier sales, customer frequency, employee sales if it hits the bottom line, we’ve got a report for it.
Try bePOS now and we promise to give you the best experience ever!